LEGAL REFERENCE

Privacy Policy — Aapke Account aur Payment Ki Hifazat

Na 14 par jo information aap share karte hain—name, address, JazzCash ya Easypaisa account—wo hamari taraf se mehfooz rakhi jati hai. Hum samajhte hain ke trust banate waqt...

Personal Data SecurityPayment Information ProtectionAccount Access ControlPakistan Local ComplianceWithdrawal & Verification
na 14 Privacy Policy — Aapke Account aur Payment Ki Hifazat

Hamara Privacy Posture aur Jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE POOCHIYE

Privacy Questions ke liye Contact Kare

Aapke privacy ke baare mein koi sawaal hai? Hamara support team aapki madad ke liye tayyar hai—email, chat, ya phone se roz...

Chat Support Live chat 24/7 available hai. Privacy, account security...
Email Support Detailed privacy requests ko email bheje. Aapko 5...
Account Settings Apne account settings mein jake directly aapka data...
SECURITY CHECKS

Hamari Privacy Practices — Kaise Hum Aapko Mehfooz Rakhte Hain

Na 14 par aapka data different layers mein protected hota hai. Encryption se lekar account-access controls tak, har step mein security built-in hai. Hamara team regularly privacy audits karti hai aur jab...

Encrypted Data Storage

Sab personal information—phone numbers, banking details, withdrawal addresses—encrypted databases mein store hota hai jo sirf authorized staff ko access hai.

Payment Layer Security

JazzCash, Easypaisa, SadaPay aur Raast se jo transaction hota hai, wo banking-grade encryption mein process hota hai—aapka money aur details dono safe rehte hain.

Account Verification

Withdrawals approve karte waqt hum ID proof check karte hain—ye measure aapke account ko unauthorized access se baachata hai aur regulatory compliance maintain karta hai.

Login Security

Aapka password salted hash mein store hota hai, aur session tokens expire ho jate hain—isse aapka account unauthorized logins se protected rahta hai.

Data Retention Limits

Hum sirf utna hi data rakhte hain jitna account operation aur regulatory reporting ke liye zaroori hai—baaki data secure tarike se delete ho jata hai.

Regular Audits

Hamara security team quarterly privacy audits karti hai aur jab regulations badlte hain, policy update ho jati hai—latest safeguards hamesha active rehte hain.

Hamara Privacy Stance vs. Standard Practices

Neeche dekhen ke hamara privacy policy kaise industry standards aur Pakistan local rules ke saath align hota hai.

Third-Party Sharing
Hum aapka data third-party ko share nahi karte bina aapki explicit permission ke—sirf payment processors aur regulatory bodies ko authorized cases mein access hota hai.
Data Deletion
Aap apne personal data ko request kar ke delete karwa sakte ho—account close karte waqt ya anytime baad mein—jab tak regulatory records nahi chahiye.
User Rights
Aapko apne data ko download karne, correct karne, ya port karne ka haq hai—account settings se ya support se request kar ke.
Payment Security
JazzCash, Easypaisa, SadaPay aur Raast transactions—sab encrypted hote hain aur hamari side se tokenization use hoti hai—actual account number hamari servers mein store nahi hota.
Cookie & Tracking
Hum essential cookies use karte hain login aur session management ke liye—marketing cookies sirf opt-in hain aur aap anytime disable kar sakte ho.
Withdrawal Verification
Payout approval mein identity checks zaroori hain—ye aapka account protection aur Pakistan banking rules ke anusaar hai, money laundering prevention ke liye.
Policy Updates
Jab hamara privacy policy badlta hai, hum email se notification bhejte hain aur naya policy effective hone se pehle 30 days ka notice dete hain.
AAPKE HAQOOQ

Account Control aur Data Rights — Aap Kya Kar Sakte Ho

Na 14 par aapka data aapka hai. Aap apne account settings mein login karke apna personal information dekh sakte ho, update kar sakte ho, ya delete karne ka...

View Your Data Account settings mein apne sab personal details dekh sakte ho—name...
Update Information Aapka address badal gaya ya phone number change hona hai?...
Download Your Data Support team se request kar ke apna sab data export...
Delete Account Agar na 14 use nahi karna chahtey, apne account ko...
Password & Security Strong password set kare, two-factor authentication enable kare, aur old...
Withdrawal Documents Jab payout request karte ho, jo ID ya bank statement...

Privacy Policy ke Baare Mein Puchtey Gaye Sawaal

Nahi. Jab aap JazzCash ya Easypaisa se deposit karte ho, hum actual account number store nahi karte. Sirf ek secure token store hota hai jo transaction process karne ke liye use hota hai. Aapka real banking details hamari servers par nahi hoti.

Bilkul nahi. Hum aapka data sirf payment processors aur banking partners ko share karte hain jo transactions process karte hain. Marketing ya advertising ke liye third parties ko data nahi dete—aur agar kisi authorized reason ke liye share karni pade, aap ko notification aur option milta hai.

Account close karte waqt aapka outstanding balance pehle withdraw hogi. Phir aap data deletion request kar sakte ho—hum 30 days ke andar delete kar denge. Banking records sirf regulatory compliance ke liye zaroori hote hain wo retain hote hain.

ID documents jo aap upload karte ho, wo encrypted servers par store hote hain aur sirf compliance team ke pass authorized access hota hai. Jab verification complete ho jati hai, wo documents secure delete ho sakte hain. Ye process aapke account protection aur Pakistan banking rules ke anusaar hai.

Support team se contact kare aur data export request kare. Hum 10 working days mein aapka sab personal data, transaction history, aur account details ko CSV ya JSON format mein send kar denge—aap download kar sakte ho.

Haan, hum essential cookies use karte hain login aur session management ke liye. Marketing cookies optional hain—aap browser settings ya account preferences se disable kar sakte ho. Essential cookies disable karne se login nahi hoga.

Haan. Jab policy major changes aaye, hum email notification bhejte hain aur naya policy effective hone se pehle 30 days notice dete hain. Aap apne account settings mein policy version history bhi dekh sakte ho.